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Privacy Policy

Last Updated: July 19, 2024

Zallo Labs Pty Ltd ("Zallo Labs", "we", "us", or "our") is commited to protecting your privacy. This Privacy Policy explains how we collect, use, and share data in relation to our Services, including but not limited to our website (https://zallo.io), its subdomains, and our app.

By using our Services, you agree to our Privacy Policy.

1. What personal data we collect​

1.1. Personal data you provide to us directly​

  • Email address
  • Feedback you provide
  • Correspondences with our support

1.2 Personal data we collect automatically​

  • Device ID, type, model and network information
  • Performance data
  • Usage data
  • Onchain data

2. What data we will never collect​

  • Never collect your private key, seed phrase or password
  • Never collect your precise location data
  • Never collect your personal information for the purpose of selling it

3. Use of data​

Your data is used to provide basic functionality for our Services, provide support, and to improve our product and user experience.

4. Data sharing and third-party services​

We will never sell your personal data to third parties.

We may share your personal data with third-party services for the following purposes:

  • Error tracking and performance monitoring
  • Analytics to help us understand user behavior, improve our product, and enhance user experience

5. Data security​

We take the security of your data seriously. All data we collect is encrypted at rest and in transit. Strict procedures and security features are used to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way.

You will be notified of any personal data breaches which we become aware of.

6. Data retention and deletion​

You may request deletion of your personal data at any time by contacting us. Your account data will be otherwise retained until the account is closed.

7. Changes to the Privacy Policy​

You will be notified of any changes to this Privacy Policy on our website or app. By continuing to use our Services after changes to the Privacy Policy, you accept the revised terms.

8. Contact information​

If you have any questions or comments about this Privacy Policy, our privacy practices, or if you would like to exercise your rights with respect to your personal data, please contact us by emailing us at: support@zallo.io